At SupportPlace Cleaning, we prioritise your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, including online booking and payments.
1-Information We Collect
Personal Details: Name, address, phone, email.
Payment Information: Card details, billing address, transaction data.
Service Details: Cleaning service requests.
Website Usage: IP address, browser type, OS, visited pages.
2-How We Use Your Information
Process bookings and personalize your experience.
Securely process payments.
Send confirmations, updates, and promotions (if opted in).
Improve services and website based on feedback.
3-How We Protect Your Information
Encryption via SSL for payments.
Secure servers with restricted access.
Access limited to authorized personnel only.
4-Sharing of Information
We do not sell or share your data for marketing. We may share with:
Service providers (e.g., payment processors).
Legal authorities when required.
5-Online Payment Security
Payments are processed securely by PCI-DSS compliant providers. We do not store full payment details.
6-Your Rights
Access your personal data.
Request corrections.
Request deletion under certain conditions.
Contact us at [email protected] to exercise these rights.
7-Cookies
We use cookies to improve your experience and analyse usage. You can disable cookies in your browser, but this may affect site functionality.
8-Changes to this Policy
We may update this policy anytime; changes will be posted here. Continued use means acceptance.
9-Contact Us
Questions or data requests? Contact:
SupportPlace Cleaning
Email: [email protected]
Phone: 1300 001 614
Address: 9 Story Street, Fraser Rise, VIC 3336
